Customize this Outstanding Dispatcher Resume Sample

Customize this Outstanding Dispatcher Resume SampleCustomize this Outstanding Dispatcher Resume SampleCreate Resume Janice Halt100 Broadway LaneNew Parkland, CA, 91010Cell (555) 987-1234example-emailexample.comProfessional SummaryEfficient Customer Service Dispatcher curteously gathering customer information and passing it along to tafelgeschirr professionals in a timely manner. Solid background in routing, scheduling and dispatching. Utilize exceptional computer skills to enter pertinent customer information and direct services as needed.Core QualificationsCustomer relationsDatabase managementTechnical terminologySchedule flexibilityWell-organizedStrong communicatorExperienceDispatcher, March 2015 PresentNew Cityland Cable Company New Cityland, CAAnswer incoming service requests via phone.Provide customers with information on service packages.Work with sales staff to ensure that product/service information is accurate.Transfer customers to the correct department for further assis tance.Dispatcher, May 2007 June 2010Oceanside Plumbing New Cityland, CAMaintained an updated list of available plumbing technicians.Provided customers with arrival estimates.Answered initial questions from customers.Verified information that was already in the system for existing customers.Education2007 High School DiplomaJohn F. Kennedy Junior-Senior High School New Cityland, CACustomize ResumeCustomer Service Dispatcher Resume Questions1. Which skills are the best to list on a customer service dispatcher resume?The two main responsibilities of a customer service dispatcher involve interacting with customers and using computers, so it is important that the skills you list relate to those two activities. As shown in our customer service dispatcher resume sample, communication and technical skills should both appear in some form on your skills and qualifications section. You can list soft skills as well as any specific computer programs you are proficient with as long as they are relevant to database and customer management. Leave out computer skills expected from the average professional, such as Microsoft Office.2. Whats the best way to include digital skills on a customer service dispatcher resume?Digital skills play a critical role in the duties of a customer service dispatcher, so take advantage of each section by showcasing your technological abilities. In addition to listing your most impressive digital skills in the skills and qualifications section, like the writer of our customer service dispatcher resume sample, consider mentioning them as accomplishments in the work experience section or as a descriptive sentence or bullet point in your summary statement. Many applicants include a professional summary statement to showcase such experience. It is also acceptable to list computer courses you took in the education section.3. Whats the best format for a resume PDF, MS Word, or .txt?While many people save and submit their resumes as MS Word documents, this can cause distortion in the format of the document depending on which program the reader chooses to open the file in. Ensure your reader sees your carefully formatted resume, like our customer service dispatcher resume sample, the way you intended by saving and sending it as a PDF file. However, if the employer requests a specific file format, be sure to follow those instructions.4. How can you separate your customer service dispatcher resume from other candidates resumes?The high volume of resumes presented to a hiring manager makes it important for yours to stand out. When you use a more creative format or add a touch of color, it can show your reader that you are creative and able to use computer programs strategically. As you structure your resume, keep your personal touches simple and professional so they dont distract the reader or take away from what youve written. Take a look at our customer service dispatcher resume sample for a visual example. If you find yourself ov erwhelmed, create a resume in minutes with our resume builder.5. How do you write about hobbies on your resume?Hiring managers usually only spend about six seconds looking at a resume, so you want them to read the important things about your professional accomplishments and industry-related skills rather than how much you enjoy table tennis. If you have a hobby that relates to or displays your superior communication or technological abilities, you can switch the title of the skills section of your resume to skills and interests and list a relevant hobby or two. As you can see in our customer service dispatcher resume sample, including a separate section for hobbies is not usually necessary or encouraged.